Question 1

How long will my order take to arrive?

Accepted Answer

Standard delivery is 3–5 working days; express is 1–2. You will get tracking as soon as your order ships.

Question 2

What is your returns policy?

Accepted Answer

Return most items within 30 days in unused condition and original packaging for a full refund or exchange, free of charge. See our Returns & Refunds page for details.

Question 3

Do you ship internationally?

Accepted Answer

Yes — we ship to most countries. Costs and times are shown at checkout; any import duties are the recipient’s responsibility.

Question 4

How can I track my order?

Accepted Answer

Use the link in your dispatch email, or sign in to your account to see live tracking.

Question 5

Which payment methods do you accept?

Accepted Answer

All major credit and debit cards, plus the digital wallets shown at checkout. Payments are processed securely.

Question 6

How do I get in touch?

Accepted Answer

Email info@furnishology.co.uk or use the details on our Contact page. We reply within one working day.

Question 7

What if I need something I can't find in the Store ?

Accepted Answer

We are constantly adding products, so if you need something related to office interiors, we probably have it or know a manufacturer that can make it, so get in touch

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